Ordering online

When you place an order on our website, we need some information from you to ensure that we can deliver your ordered item(s) as soon as possible. To do this, we need various information about you, such as your name and address, in order for your order to arrive at the correct place. In addition, we would like to have your email address and phone number, so that we can always keep you informed about the delivery of your items. Your personal information will also be registered in order to manage your payment, for questions about warranties and questions about the article or any complaints. It is also important that we possess your data if a recall of an article occurs. This way we know how to reach and inform you when there is a manufacturing fault in a product. This allows us to avoid inconvenient situations. We also use the data to get a good picture of you as a customer. This enables us to make improvements to our website, to our product range and to make you suitable offers.

This information about you is shared with an external service provider. Your address details will be provided to PostNL so that they can deliver your order to your preferred location as soon as possible. This information will only be used by PostNL to deliver your order and not for other purposes.

We keep this personal data for a period of at least 7 years, because we are fiscally obliged to keep the data of each purchase you make with us in the last 7 years.

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