Ordering with Eppleck is simple and completed within a just few clicks. Our virtual doors are open 24/7!
Are you running into trouble whilst trying to place your order? No worries, our customer service is happy to help. You can send us your order by email (firstname.lastname@example.org). For an easy process please send us your contact information and address, and the item number(s) you would like to purchase including the correct size and colour. Please note that your order could take a couple of days to be processed, because we need to confirm payment first.
How to shop online?
Easy. Add items to your shopping bag. Remember to choose the correct size, colour and amounts you would like to order. When you're done adding items to your shopping bag (every bank account has a limit unfortunately) you can go to the shopping bag icon in the upper right hand corner of our website.
You'll find all the items you added to your shopping bag right there. Either choose 'continue shopping' if you want to add more, or 'Continue to payment' if you wish to proceed to checkout.
Step 1: Your Details
Login to your account and your address details will appear. Do check if they are still correct and be sure to choose the correct country! If you don't have an account yet, make sure to register first. If you would rather not register you can choose to 'only enter the requires details.'
Step 2: Delivery
Choose where you want your order to be delivered: either at home or work or by at one of the Epplejeck stores so you can pick it up yourself.
Step 3: Payment method
Choose your payment option from the list and proceed to a safe and secure payment environment. Finally we'll ask you if you agree with the terms and agreement.
After confirming payment you are done. You will receive a confirmation email. We will process your order and send it to you as soon as possible.