Return an online order
Is it just not the right colour or size? Or did you expect something else? We want you to be satisfied with your purchases. Therefore, you can easily return your purchased item. Here's everything you need to know:
- Returning an online order can be done within 30 days from invoice date
- Always fill out the entire return form and send it along
- Should you return your an entire order we will reimburse the entire invoice amount, including shipping costs of the original order. (return shipping costs are yours)
- When returning part of your order only the returned items will be reimbursed. We will not reimburse the shipping costs of the order.
- Returning an order is at your own risk. Make sure to keep the proof of posting.
- Alternatively, you can hand in your return including a completely filled out return form at one of our Superstores.
De Meerpaal 8
9206 AJ Drachten
Items bought at one of our stores
Click here to find out everything you need to know about returning or exchanging an item bought at one of our stores.